WE ARE COMMITTED TO MAINTAINING AN ENVIRONMENT THAT HELPS KEEP OUR GUESTS SAFE.
Last Updated June 18, 2020
At Delaware North at Yellowstone Vacations, we are focused on creating an experience that delights every guest. The health and safety of our employees and guests is always our highest priority.
Our comprehensive Rest Assured™ program has introduced new health and safety standards aimed at helping to keep guests and employees safe while slowing the spread of COVID-19. It includes bolstered hygiene protocols to meet or exceed best-practice guidelines of the U.S. Centers for Disease Control and Prevention (CDC).
- Yellowstone Vacation Tours will be open from 8:00 AM to 5:00 PM.
- Masks or other face coverings are required to be worn by all passengers while on the coach.
- Each coach will be sanitized after every tour.
Yellowstone Vacation Tours Policies
Make your reservation and tour go as smoothly as possible by taking a moment to read over our tour reservation policies. If anything is unclear, or if you have questions that are not covered here, please call Yellowstone Vacation Tours at 800-426-7669.
Pets are not permitted on tours.
All tour reservations require pre-payment by a Visa®, MasterCard®, Discover®, or American Express® credit card, which will be billed for the full cost of each tour booked, including tax. Unapproved credit card charges will result in reservation cancellation.
Reservations and Fees
There is currently no limit on how far in advance tour bookings can be made online. If the tour you are interested in shows as being available on the dates you're looking for, go ahead and book away!
Mileage: unlimited, however the vehicle must stay within a 150 mile radius of West Yellowstone.
Rental Policy: Renters must have a valid credit card and all drivers must be 25 or older with a valid U.S. driver’s license.
Rental Cars must be returned to our office between the hours of 8:30am and 4:30pm. Rental cars are NOT allowed to be left at your campsite or hotel for pickup.
Please Note: A valid driver’s license is required to drive a car.
Car Rental Pet Policy - $35 per day + tax – pets are allowed to ride in the vehicles for an additional charge of $35 per day.
Car Rental Pet Cleaning Fee - $150 – The Cars must be clean, free of pet hair, smells, and stains upon return to avoid an additional charge of $150 for special cleaning.
Cancellations: If you wish to cancel your reservation you must do so 14 days prior to your reservation for a refund.
You may book up to nine sleds online under the same name or address. Any additional tours booked under that same name or address will need to call our office at 406-646-9564.
Please Note: A valid driver’s license is required to drive a snowmobile.
IMPORTANT: Yellowstone National Park entry fees are NOT INCLUDED in your tour rate, but are STILL REQUIRED for all tours!
- If you are reserving a Snowcoach or Summer Bus Tour with us, a $20 Park Pass must be purchased in addition to your tour tickets for each passenger age 16 and older.
- If you are reserving a Snowmobile Tour with us, a $30 Park Pass must be purchased in addition to your tour tickets for each snowmobile rental.
- If you have questions about purchasing Yellowstone National Park passes, please call us at 800-426-7669 and we would be happy to assist you.
Cancellations and Changes
IMPORTANT: Cancellations and changes can NOT be made online. If you need to cancel or change an existing Tour reservation, please call us at 800-426-7669.
Cancellations must be received no later than 14 days before your scheduled tour, car rental or snowmobile rental to receive a refund. Cancellations or changes received less than 14 days before your arrival, including no-shows, will result in forfeiture of your refund. This cancellation policy is strictly enforced with no exceptions.
All tours, excluding custom tours, start at 8am. For snowmobile tours, be at our office at 8am. For snowcoach tours, be at our office or the hotel you specificed ready at 8am. You may be the very first pick up at 8am or just a few down the line, so just be patient after 8am.
Our Summer/Snowmobile office is located at 415 Yellowstone Ave in West Yellowstone, MT. Our SNOWCOACH office is located at 201 Grizzley Ave in West Yellowstone, MT.